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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Landon Villanueva

Landon Villanueva

September 30, 2026

5  out of  5
rating by Landon Villanueva
"I have been with State Farm for quite a few years now, Nick Fransioli as my agent. This agency has gone above and beyond for me on quite a few occasions and always makes sure that everything I need insurance wise is taken care of. They are very professional and pay extra attention to detail to make sure my experience is exceptional, ALWAYS. Any questions or issues I have are answered or taken care of promptly and I never have to stress about the insurance part of anything. And now with the app, everything is at my fingertips. Thank you, Nick and your team State Farm!!"
We responded:
"Hi Landon,
Thanks for using us for your insurance needs in the Springs. If you need anything else please call us at anytime.
Thanks,
Nick"
Profile photo of Christine Hansen

Christine Hansen

September 29, 2026

5  out of  5
rating by Christine Hansen
"I am relocating to Colorado and found your agency online and spoke with Jasmine. I have all my insurance with State Farm. Auto, Renters and Life. Jasmine was amazing. She took the time to explain the different state requirements which I really appreciated. She also made sure I had all the Dec pages I needed before ending our call.

I actually had to call the office twice because the first time I had to cut our call short. When I called back a couple weeks later to finish setting up the policies, Jasmine remembered who I was and picked up on our conversation like there was no break at all.

Moving into another state can be nerve-racking. Thank you, Jasmine for making this process so easy!!"
We responded:
"Christine, thank you for sharing your wonderful experience. It means the world to us that you trust us with your car, renters, and life insurance needs. Welcome to Colorado Springs, CO. If you need any restaurant or hike recommendations from a local let us know. "
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carson woerth

September 28, 2026

5  out of  5
rating by carson woerth
"Awesome customer service and very helpful"
We responded:
"Carson, thank you for giving us 5 stars. We are so glad that you had a good experience. State Farm Colorado Springs CO. Nick Fransioli "
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Yvens Riche

September 28, 2026

5  out of  5
rating by Yvens Riche
"My experience has been great. always someone available to help to answer questions, clarity and better discount."
We responded:
"Yvens, Thank you for the great review! We are always here to help. Thanks for allowing us to be your Colorado State Farm Insurance Office. "
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Kote AMV

September 25, 2026

5  out of  5
rating by Kote AMV
"Nick was great! I called right away he already had my information pulled up in seconds, very professional and very good communication from the team. They knew exactly why i was calling and took care of me in just less then half an hour!"
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Mars Ley

September 24, 2026

5  out of  5
rating by Mars Ley
"Bobby Stevens went above and beyond helping we with my homeowners insurance policy!"
We responded:
"Mars, I am glad the Bobby was able to help with your Homeowners Insurance in Colorado. Bobby is such a great person to work with we are lucky to have him on our team. "
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E Coop

September 17, 2026

5  out of  5
rating by E Coop
"Bobby is always so helpful and easy to work with!"
We responded:
"Thanks for trusting us as your insurance agent in the Colorado Springs Area! "
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Melissa Thompson

September 9, 2026

5  out of  5
rating by Melissa Thompson
"Nick was very professional and personable to talk to, I’m thankful to have such a wonderful experience"
We responded:
"Melissa, thank for the great review. If you need anything please give us a call. "
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Joe English

September 8, 2026

5  out of  5
rating by Joe English
"Best insurance in town! They helped with my car insurance, life insurance and renters insurance. Thank you for being so helpful."
We responded:
"Joe, thank for being such a pleasure to work with! "
Profile photo of Margie Bette

Margie Bette

August 28, 2026

4  out of  5
rating by Margie Bette
"I received a bill for my Colorado homeowners policy on July 9th 2026 for a LARGE amount of money. I noticed that State Farm did not give me a multi line discount for having another house, 2 autos, and an umbrella policy with State Farm. This happened last year, and to their credit, the amount was adjusted within a month. It has been over 6 weeks now and on the State Farm website, the invoice amount has not been adjusted. I have called my agent, Nick Fransioli, at least 3 times and have been told that it is being worked on. My payment is due in 2 weeks. The agent I spoke with yesterday (not Nick) told me that we got the discounted amount in their (local) system. She sent me the Declarations Page still showing me the high dollar amount and said in an email what my new premium was - which happened to be EXACTLY the same as last year which leads me to believe that she doesn't really know what my updated premium is (if it even has been updated). Needless to say, this is VERY frustrating for me. I am concerned that the payment is being made to State Farm, not the local agent, and that since the amount being showed on my online account is different than what she told me, that State Farm will not recognize the lower premium and that I will be penalized.

UPDATE: After posting this review, I received a call from Nick Fransioli and he stated that he would see what he could do to fix my problem. Within 6 days, I got an updated bill from State Farm for SIGNIFICANTLY less that the original. Now I am a happy camper and can give a 4 star review. The one star is taken away because of the original problem. THANKS NICK!!!"
We responded:
"Margie, thank you for letting us know about the issue. I will personally look into this and see what I can find out for you. You will be hearing from me once I figure out how I can help. "
Profile photo of Jerry Miller

Jerry Miller

August 24, 2026

5  out of  5
rating by Jerry Miller
"Terhesa Phillips was extremely helpful! I have stayed with this office even though I live across the state, but I appreciate the help I have received everytime."
We responded:
"Jerry, we love having you as a customer. We wish you lived closer so we could see you more. "
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Jill Roscover

August 21, 2026

5  out of  5
rating by Jill Roscover
"I want to give a special shout out to Liz, who is always such a pleasure to talk to. She is helpful and professional but also brings something that has become increasingly rare—genuine human warmth! Liz is kind, personable and funny. She makes even routine insurance calls feel like pleasant human interaction and remembers me which makes me feel like more than just a policy number. I really appreciate that personal connection. She represents the very best of what I value about this office: knowledgeable, professional service delivered with kindness,humor and a real sense of connection. Liz is a wonderful member of the team and I’m grateful for the warmth she brings to every interaction."
We responded:
"Jill, Liz is great I am glad you got to work with her in our agency. We are lucky to have her as part of our team. "
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Brett Brown

August 19, 2026

5  out of  5
rating by Brett Brown
"Very friendly and extremely helpful! By far the best agency we’ve had in a long time!"
We responded:
"Brett, thank you for the helpful review. We a proud that you chose us for your insurance needs! "
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Ashley Mercer

August 13, 2026

5  out of  5
rating by Ashley Mercer
"I have been with this office for a number of years now. Last year when I was up for renewal I was talked into the Drive Safe option and I love it, it has saved me so much and this year my deductibles have gone down. I love the customer service that is provided, James was amazing to work with. Thanks Team!

I also want to make a side note, we were in a self induced accident in 2025 slid on ice and hit a curb. State Farm was amazing at handling the claim, I just wish I would have went with their shop choice, lesson learned.

I have two full coverage vehicles and one liability only vehicle insured. The price point is affordable for us."
We responded:
"Ashley, thank you for sharing your experience. I am so glad our hard work to help people is paying off. Thank you for allowing us to be your insurance agent. "
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Ni Doh Say

August 13, 2026

5  out of  5
rating by Ni Doh Say
"Great customer service and very informative, answered everything I needed to know with precise and charisma"
We responded:
"Glad that we met your expectations so far. "
Profile photo of JANIE PEREZ

JANIE PEREZ

August 11, 2026

5  out of  5
rating by JANIE PEREZ
"They are the best. They handle our business insurance and life insurance best rate ever!"
We responded:
"Janie, Thank you for trusting us with your business insurance. We are honored to help small business owners like you. "
Profile photo of Consuelo González

Consuelo González

August 11, 2026

5  out of  5
rating by Consuelo González
"⭐⭐⭐⭐⭐
I am so grateful for all the support and how effective and timely the service is at this State Farm branch. I always get the answers I need quickly, and they truly work on finding the best solutions for their clients. The entire team consists of very kind people who go above and beyond. Highly recommend!
— Consuelo"
We responded:
"Thank you for the review. Our office strives to over deliver with all of our customer interactions. We appreciate you doing business with us. "
Profile photo of Cybersnail

Cybersnail

August 3, 2026

5  out of  5
rating by Cybersnail
"I just got a fantastic auto insurance policy for a really great price. Thanks to Zach, Jasmine, and the rest of this office for the wonderful help and for answering all of my questions so thoroughly!"
We responded:
"I am so glad that you have had a good experience with Zach. I wish I could clone him to help more of our customers. If you ever need anything please feel free to let us know. Nick Fransioli State Farm"
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Kenneth Klinkowski

July 25, 2026

5  out of  5
rating by Kenneth Klinkowski
"Great Service !"
We responded:
"Kenneth, I am glad that we could help with your commercial insurance. We know small business owners are busy, so we try to make things quick and efficient for them."
Profile photo of Brian Landreth

Brian Landreth

July 24, 2026

5  out of  5
rating by Brian Landreth
"I really love working with this office! They have always treated up extremely well and we managed to bring the cost of our policies down by half (with better coverage) when we switched to State Farm! 5 stars!"
We responded:
"Brian, I am so glad that you had a good experience and that you were able to experience our savings review. We are always looking for ways to help our customers save while maintaining the best coverage. "
Profile photo of Jamie Brown

Jamie Brown

July 20, 2026

5  out of  5
rating by Jamie Brown
"Wonderful team! Always friendly and helpful. Highly recommend!"
We responded:
"Jamie, Thank you for the kind review. We are honored to be your insurance agent. "
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Leslie Fajardo

July 20, 2026

5  out of  5
rating by Leslie Fajardo
"Great experience with Nick. Great rate and helped me understand my coverage."
We responded:
"Leslie, I am so glad that we were able to help you understand the coverage. I know insurance can be difficult to understand. We take the time to slow down to make sure all our customers understand how their policy works. Thanks for allowing us to help with your coverage! "
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Grace Shea

July 11, 2026

5  out of  5
rating by Grace Shea
"Such a helpful and friendly staff very easy to talk to on the phone😊"
We responded:
"Grace, thank you for being a customer with us for so long. Customers that value their insurance agent really means alot to us. Cheers!"
Profile photo of Lucas Brown

Lucas Brown

July 10, 2026

5  out of  5
rating by Lucas Brown
"Nick and the team are incredible!"
We responded:
"Lucas, thanks for the wonderful review. I am so glad that we could help with your insurance in Peyton Colorado! "
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Alainya Dawson

June 26, 2026

5  out of  5
rating by Alainya Dawson
"Great service provided by Nick and his team! Very friendly and helpful staff at this office!"