State Farm® Insurance Agent Nick Fransioli

"Nick was very professional and personable to talk to, I’m thankful to have such a wonderful experience"

"Best insurance in town! They helped with my car insurance, life insurance and renters insurance. Thank you for being so helpful."

"I received a bill for my Colorado homeowners policy on July 9th 2026 for a LARGE amount of money. I noticed that State Farm did not give me a multi line discount for having another house, 2 autos, and an umbrella policy with State Farm. This happened last year, and to their credit, the amount was adjusted within a month. It has been over 6 weeks now and on the State Farm website, the invoice amount has not been adjusted. I have called my agent, Nick Fransioli, at least 3 times and have been told that it is being worked on. My payment is due in 2 weeks. The agent I spoke with yesterday (not Nick) told me that we got the discounted amount in their (local) system. She sent me the Declarations Page still showing me the high dollar amount and said in an email what my new premium was - which happened to be EXACTLY the same as last year which leads me to believe that she doesn't really know what my updated premium is (if it even has been updated). Needless to say, this is VERY frustrating for me. I am concerned that the payment is being made to State Farm, not the local agent, and that since the amount being showed on my online account is different than what she told me, that State Farm will not recognize the lower premium and that I will be penalized.

UPDATE: After posting this review, I received a call from Nick Fransioli and he stated that he would see what he could do to fix my problem. Within 6 days, I got an updated bill from State Farm for SIGNIFICANTLY less that the original. Now I am a happy camper and can give a 4 star review. The one star is taken away because of the original problem. THANKS NICK!!!"

"Terhesa Phillips was extremely helpful! I have stayed with this office even though I live across the state, but I appreciate the help I have received everytime."

"I want to give a special shout out to Liz, who is always such a pleasure to talk to. She is helpful and professional but also brings something that has become increasingly rare—genuine human warmth! Liz is kind, personable and funny. She makes even routine insurance calls feel like pleasant human interaction and remembers me which makes me feel like more than just a policy number. I really appreciate that personal connection. She represents the very best of what I value about this office: knowledgeable, professional service delivered with kindness,humor and a real sense of connection. Liz is a wonderful member of the team and I’m grateful for the warmth she brings to every interaction."

"Very friendly and extremely helpful! By far the best agency we’ve had in a long time!"

"I have been with this office for a number of years now. Last year when I was up for renewal I was talked into the Drive Safe option and I love it, it has saved me so much and this year my deductibles have gone down. I love the customer service that is provided, James was amazing to work with. Thanks Team!

I also want to make a side note, we were in a self induced accident in 2025 slid on ice and hit a curb. State Farm was amazing at handling the claim, I just wish I would have went with their shop choice, lesson learned.

I have two full coverage vehicles and one liability only vehicle insured. The price point is affordable for us."

"Great customer service and very informative, answered everything I needed to know with precise and charisma"

"They are the best. They handle our business insurance and life insurance best rate ever!"

"⭐⭐⭐⭐⭐
I am so grateful for all the support and how effective and timely the service is at this State Farm branch. I always get the answers I need quickly, and they truly work on finding the best solutions for their clients. The entire team consists of very kind people who go above and beyond. Highly recommend!
— Consuelo"

"I just got a fantastic auto insurance policy for a really great price. Thanks to Zach, Jasmine, and the rest of this office for the wonderful help and for answering all of my questions so thoroughly!"

"Great Service !"

"I really love working with this office! They have always treated up extremely well and we managed to bring the cost of our policies down by half (with better coverage) when we switched to State Farm! 5 stars!"

"Wonderful team! Always friendly and helpful. Highly recommend!"

"Great experience with Nick. Great rate and helped me understand my coverage."

"Such a helpful and friendly staff very easy to talk to on the phone😊"

"Nick and the team are incredible!"

"Great service provided by Nick and his team! Very friendly and helpful staff at this office!"

"I have been very disappointed with my experience with State Farm. After a minor parking lot accident on March 17, 2026, at the Colorado Springs Airport, our vehicle only appeared to have a small scratch with no visible dents or significant damage. We were surprised to learn that State Farm paid approximately $3,700 on the other driver's claim, even though we believe the other driver was improperly parked and should have been found at fault.
To make matters worse, our insurance premium increased by $57 per month. As loyal policyholders, we do not feel we were treated fairly or that our concerns were taken seriously. We expected better communication and a more thorough evaluation of the claim. Unfortunately, this experience has caused us to lose confidence in State Farm."

"Liz and Lesley in the front office are very friendly and helpful. Great State Farm agency!"

"Great insurance at competitive prices! Excellent customer service! Thank you!"

"I had a great experience at this State Farm office. From the moment I walked in, the service was excellent—everyone was friendly, professional, and very helpful. Audrey assisted me, and she was amazing. She took the time to explain everything clearly and made sure I understood every detail. She really made the whole process smooth and stress-free. I highly recommend them!"

"Audrey is super helpful, friendly, and always willing to go the extra mile. Highly recommend!"

"Terhesa was so so helpful on insuring my engagement ring! Explaining every detail and really making sure I understood what was covered under the plan. We’ve had nothing but great experiences when speaking to anyone in the office!"

"I recently bought a new car and was able to change my policy really easily with Terhesa. She made everything very clear and helped me make decisions on how to insure my older car. She walked me through things and was sure to get me a good payment based on my needs. I also really love that I spoke with someone local."