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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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josue Romero

June 3, 2025

5  out of  5
rating by josue Romero
"Spoke with Lesley today and she was so helpful and informative. Thank you Lesley for all your help and being patient with me. She was so kind and understanding."
We responded:
"Josie, thank you for the review. Lesley is great! If we can be of assistance with any of your insurance needs let us know. Nick Fransioli State Farm."
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KJ Monty

June 1, 2025

5  out of  5
rating by KJ Monty
"I must say the customer service i received has been above and beyond! The knowledge and helpfulness of such a great employee in Ruby made my whole experience with state farm such a pleasant one. You can always tell who’s just doing their job and who puts their heart in helping and she definitely cares! Thank you so much Ruby! Every office needs one of you!!"
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Madaline Wells

May 31, 2025

5  out of  5
rating by Madaline Wells
"This team has been exceptional in adding vehicles and another driver to my policy! I am always so grateful for how easy they are to work with!"
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Chris Johnson

May 28, 2025

5  out of  5
rating by Chris Johnson
"I’ve been with Nick’s agency for almost two years now and I couldn’t be happier with the service I’ve received. Aron got me started after I was getting the runaround from other companies, and the whole process was smooth and easy. What really sets this agency apart is the team. Nick isn’t just the name on the door, he’s clearly hands on and genuinely cares about both his clients and his team and it shows in how the managers, Ruvi and James, operate. James personally reached out to offer a full review of my policy at renewal, which I really appreciated. It showed that they’re proactive and invested in making sure I have the right coverage. Ruvi in particular has been incredible to work with. She’s always on top of my account, super responsive, and made the entire claims process so much less stressful by walking me through everything and staying in contact throughout. She truly goes above and beyond and I’m grateful to have her in my corner. If you’re looking for an agency that actually takes care of you, this is it."
We responded:
"Chris, we cannot say thank you enough for the review and the nice words you shared about our team. We looking forward to working with you for the years to come. Nick Fransioli State Farm"
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Evelyn Ramirez

May 28, 2025

5  out of  5
rating by Evelyn Ramirez
"I had the pleasure of working with Ruvi at State Farm, and I can’t say enough good things about her. She went above and beyond to help me with my insurance needs. Not only was she incredibly kind and patient, but she was also extremely knowledgeable and took the time to explain everything clearly. It’s rare to come across someone who genuinely cares and is so thorough in their work. Thank you, Ruvi, for making the whole process smooth and stress-free, I truly appreciate your help!"
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Alex A

May 27, 2025

5  out of  5
rating by Alex A
"Spoke with Ruvi today and she was so helpful and informative. I typically never have good experiences but this location is quite spot on! Thank you Ruvi for all your help and being patient with me. It’s tough having kids in the background yelling and crying but she was so kind and understanding and that’s all I could ask for. Overall 11/10."
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Swigglly

May 25, 2025

5  out of  5
rating by Swigglly
"I have been with StateFarm since I got my first car in 2021 and they have always been above and beyond! Once moving back to Colorado I have decided to go with Nick and he has been super kind and responsive and always tries to get me the best deal. Highly recommend!"
We responded:
"We appreciate the review! We are glad you are back in Colorado Springs. Hope you have a great Memorial Day weekend. Nick Fransioli State Farm"
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jon doe

May 23, 2025

5  out of  5
rating by jon doe
"I've been around for a while now and I must say that Nick and his crew are very good at what they do. But the most important is that they almost always give the best service and rates."
We responded:
"Jon! Thank you for allowing us to help with your insurance for a while. I am glad we can help with great rates and service. Have a great holiday weekend! Nick Fransioli State Farm"
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Kris Gudahl

May 23, 2025

5  out of  5
rating by Kris Gudahl
"Nick and his team have always treated me well. They are always polite and offer great service. Thank you!"
We responded:
"Kris, thank you for the 5 stars. I am glad our customer service is meeting your standards. Thank you for letting us serve you. Nick Fransioli State Farm"
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Yola nda

May 21, 2025

5  out of  5
rating by Yola nda
"Great communication and prompt service."
We responded:
"Yola, thank you for the review! We strive for the best service and communication. Please let us know if we can help in anyway. Nick Fransioli State Farm"
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Christian

May 16, 2025

5  out of  5
rating by Christian
"Have had such a great experience with nick and his team they helped me set up insurance on all of my vehicals as well as my motorcycle. They answered all my questions and helped me get the best price for the coverage I was looking for."
We responded:
"Christian, thank you for the 5 stars. We are glad you are enjoying our services. Let us know if you ever have feedback we are always looking for ways to improve. Nick Fransioli State Farm. "
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Stephen Filichia

May 15, 2025

4  out of  5
rating by Stephen Filichia
"I’m new to State Farm—I recently made the switch from USAA because their rates were getting a little out of control. So far, I’ve been really happy with State Farm. Their rates are much more reasonable, and the transition was smooth and stress-free. I was able to bundle my auto, property, and camper insurance, which made things super convenient. The customer service has been excellent—everyone I’ve spoken with has been friendly, helpful, and easy to work with. I’m giving it four stars only because I’ve only been a customer for a few weeks, but if things keep going this way, I wouldn’t hesitate to bump it up to five."
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Ann Winkelmann

May 14, 2025

5  out of  5
rating by Ann Winkelmann
"Nick Fransioli and his staff are fantastic. I have had insurance with them for yours and they are always here to help. Thank you State Farm!"
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Jennifer Williams

May 14, 2025

5  out of  5
rating by Jennifer Williams
"Stephanie Sweet is your girl for Insurance! I am very pleased with my service at this location!"
We responded:
"Jennifer, we appreciate your feedback on our State Farm Office. Stephanie is amazing and we are so glad to have her as part of our team. If we can help with anything please let us know. Nick Fransioli"
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BRIAN PECHEK

May 12, 2025

5  out of  5
rating by BRIAN PECHEK
"Terhesa was amazing and very helpful. Super quick phone call to make some adjustments to our policy. State Farm, especially this location, is always amazing to their customers!"
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Rebecca McRae

April 30, 2025

5  out of  5
rating by Rebecca McRae
"Ruvi is very knowledgeable and helpful with any insurance needs! She will go above and beyond for her customers to make sure that they are taken care of. You can tell she truly cares about anyone she helps! This office is lucky to have a service manager like her!"
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Brock Glick

April 30, 2025

5  out of  5
rating by Brock Glick
"Long time customer of this office. Recently switched to another carrier due to getting a better price. The corporate State Farm dragged their feet on my cancellation, charged me for an additional month,l even though my policy was cancelled prior and then refused to refund my money. Made in call to the Nick's office and spoke with Terhesa. She was very friendly and was able to resolve my issues and get my money refunded same day even. Her customer service was outstanding especially seeing as I was no longer a customer. It State Farm lowers their rates I will absolutely be returning to this office for my insurance needs."
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ROBERT GRIFFITH

April 29, 2025

5  out of  5
rating by ROBERT GRIFFITH
"SWITCHED TO STATE FARM INSURANCE, SAVED 5K BETWEEN CARS AND HOME, THE CHANGE OVER WAS EASY THANKS TO THE STAFF."
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David Baca

April 22, 2025

5  out of  5
rating by David Baca
"professional friendly and polite Lesley V. and Kyle did an outstanding job thank you all for the help in my wife's and my in surance needs"
We responded:
"David, I am so glad you had a positive experience in my office. We are here for all your insurance needs. If you need anything please do not hesitate to reach out. Nick Fransioli State Farm. "
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Lizbeth Sevilla

April 22, 2025

5  out of  5
rating by Lizbeth Sevilla
"I've had a great experience working with Nick Fransioli's State Farm office. Nick and his team are incredibly knowledgeable, responsive, and genuinely care about helping you find the right coverage. Whether it was auto, home, or life insurance, they took the time to explain everything clearly and made the whole process smooth and stress-free. It’s rare to find this level of personal service and professionalism these days. Highly recommend if you're looking for a reliable and trustworthy insurance agent!"
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Richell Martinez

April 11, 2025

5  out of  5
rating by Richell Martinez
"I bought a car yesterday, and, of course, the next step is insurance…Terhesa made it completely easy to add the car to my policy! Couple of questions and, boom!, it was done! Terhesa was friendly and very buoyant in our conversation! She was very good at easing my worries. The premium was pretty good, too…made my day! Nick, say thanks to Terhesa for me!"
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Jordan Kuykendall

April 11, 2025

1  out of  5
rating by Jordan Kuykendall
"Terrible office I've tried to switch insurance on so many occasions. My monthly bill is never consistent and they can't even explain it for me when I call to ask. And that's even if they answer the phone. I'm lucky if the awnser on the 3rd or 4th time. They will never call you back either so good luck with that. They also started a claim against my home owners insurance even though I didn't try and start one and never even claimed anything. I only called for questions I had and they started a claim, because of that I can't switch insurances because other companies won't insure my house because of that. Also, in the last 4 years my home owners insurance has more then doubled with no reason or explanation. In my years past with other companies I've always felt like they were a help and on my side and now I feel like I'm just being scammed out of everything."
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Eric Huls

March 19, 2025

3  out of  5
rating by Eric Huls
"I have been with state farm for 20+ years between 2 agents transferred to Nick from another agent years ago. I haven't had any issues until very recently. Issue 1 I had to make a claim on one of my vehicles and after making the claim was essentially ghosted until I went into the office. The second I was adding my son and was told one price and then a month later it was almost double. While adding him I went into the office and signed everything then was sent a text they needed something signed and to call them. I had already signed the document when in the office and once I told them that they found the signed document. This is slightly terrifying as insurance agencies have a lot of information that should be protected and not mishandled. The only reason this is 3 stars instead of 1 is because of the long history of no issues but the recent issues need to be addressed."
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Cecilia Redlightning

March 7, 2025

1  out of  5
rating by Cecilia Redlightning
"I've been with State Farm, Nick Fransioli, Agent, for many years. Most without incident. However, l purchased a newer vehicle on Jan 1, 2025. I called State Farm to get a quote and was pleased with it. I was charged $60 more a month for the next 5 months. I called to get to the bottom of it but rec'd conflicting info from Nick and his staff. Nick told me I had to pay a full month of insurance on the new car even tho it was purchased on the 13th because "that's the way it is." There's more to this but I decided to go elsewhere as a result of 3 weeks of stress trying to resolve this issue particularly, Nick Fransioli's practice of giving wrong information and he and many of his staff treating me like I and my business don't matter. I stood my ground as should you."
We responded:
"Cecilia, thank you for the review. First I just want to say thank you for allowing us to serve you as a client for so a we many years. I am sorry that we could not come up with a solution that you were satisfied with. We love our customers and honestly realize without them we don’t have a business. I appreciate our customers more than you will ever know and I am truly sorry that you didn’t feel that way from this latest interaction. "
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Tim Williams

February 28, 2025

5  out of  5
rating by Tim Williams
"Terhesa and Aron are great they went the extra mile to get my truck switched to antique classic"
We responded:
"Tim, thank you for trusting us with your car insurance and the insurance for your antique and classic vehicle. We appreciate you as a customer. Nick Fransioli State Farm Colorado Springs "